Privacy Policy

Personal Information We Collect:

When you visit the Site, we automatically collect certain information about your device, including information about your web browser, IP address, time zone, and some of the cookies that are installed on your device.

Additionally, as you browse the Site, we collect information about the individual web pages or products that you view, what websites or search terms referred you to the Site, and information about how you interact with the Site. We refer to this automatically-collected information as “Device Information.”
We collect Device Information using the following technologies:

- “Cookies” are data files that are placed on your device or computer and often include an anonymous unique identifier. For more information about cookies, and how to disable cookies, visit http://www.allaboutcookies.org.
- “Log files” track actions occurring on the Site, and collect data including your IP address, browser type, Internet service provider, referring/exit pages, and date/time stamps.

- “Web beacons,” “tags,” and “pixels” are electronic files used to record information about how you browse the Site.

Furthermore, when you make a purchase or attempt to make a purchase through the Site, we collect certain information from you, including your name, billing address, shipping address, payment information (including credit card numbers), email address, and phone number. We refer to this information as “Order Information.”

You may also be opted into our e-mail marketing, you have the option to remove yourself from this list during sign up
When we talk about “Personal Information” in this Privacy Policy, we are talking both about Device Information and Order Information.

Communicate with you:
Screen our orders for potential risk or fraud; and
When in line with the preferences you have shared with us, provide you with information or advertising relating to our products or services.
We use the Device Information that we collect to help us screen for potential risk and fraud (in particular, your IP address), and more generally to improve and optimise our Site (for example, by generating analytics about how our customers browse and interact with the Site, and to assess the success of our marketing and advertising campaigns).

Sharing Your Personal Information:
We share your Personal Information with third parties to help us use your Personal Information, as described above. For example, we use Shopify to power our online store--you can read more about how Shopify uses your Personal Information here: https://www.shopify.com/legal/privacy. Finally, we may also share your Personal Information to comply with applicable laws and regulations, to respond to a subpoena, search warrant or other lawful request for information we receive, or to otherwise protect our rights.

YOUR RIGHTS
If you are a European resident, you have the right to access personal information we hold about you and to ask that your personal information be corrected, updated, or deleted. If you would like to exercise this right, please contact us through the contact information below.
Additionally, if you are a European resident we note that we are processing your information in order to fulfill contracts we might have with you (for example if you make an order through the Site), or otherwise to pursue our legitimate business interests listed above.

DATA RETENTION
When you place an order through the Site, we will maintain your Order Information for our records unless and until you ask us to delete this information.

CHANGES
We may update this privacy policy from time to time in order to reflect, for example, changes to our practices or for other operational, legal or regulatory reasons.

PRODUCT AVAILABILITY
We ensure the reliability of BANDO BABY to ensure all goods are available as displayed.
In the unlikely event that there is an error in the availability or price of an item, BANDO BABY reserves the right to cancel an order at any time.

We will notify you immediately if there is any problem with your order.

INTELLECTUAL PROPERTY RIGHTS
The rights in the designs and content of this website are owned by BANDO BABY IT'S A PROCESS Copyright and other intellectual property rights protect them.

You should not copy, reproduce, modify, distribute display post or transmit any part of this site without permission.

All trademarks, product names and company names or logos featured on this website are the property of their owners.

CONTACT US
For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by e-mail or by mail using the details provided below.

FAQs

UK Orders

48 Hour Delivery Service (2-3 days from dispatch)
24 Hour Delivery Service (1-2 days from dispatch)
Next Day Guaranteed Delivery Service (Order Before 12PM)

International Orders

International orders take 3-5 working days in Europe and rest of World in 6-7 working days - some international order are subject to import fees depending what country you are delivering the parcels from.

Shipping information

Orders are shipped within 48 working Hours
Must order before 12PM for next day delivery
All orders are shipped via Royal Mail
Tracking sent via email
Any problems with deliverys must be reported within 4 weeks of the order being dispatched

If you are not satisfied with your purchase you may return all UNWORN, UNDAMAGED items within 14 days of shipment date.

Items must be returned in their original condition, with their original tags, and in the original packaging box. Also, no evidence of stains or odours.

Any item(s) returned damaged may be rejected and sent back to the customer.

We DO NOT offer free returns, you are responsible for covering the cost of the delivery of your package when returning it to us.

In the event that an order is incorrect or faulty please contact us via email.

Returns should be shipped with a service which provides a tracking number and insurance as we are not responsible for delayed or lost packages. A refund will be issued back to the original method of payment for the item(s) returned only not the delivery.

We only offer exchange for a different sizes for all UNWORN, UNDAMAGED items within 14 days of shipment date.

Items must be sent back in their original condition, with their original tags, and in the original packaging box. Also, no evidence of stains or odours.

Any item(s) returned damaged may be rejected and sent back to the customer.

Click here to see our sizing help

For domestic UK orders we have a Next Day Guaranteed Delivery Service (Order Before 12PM)

- Order must be placed before 12PM

- Only applies to weekdays (MON-FRI)

Yes we do!

International orders are sent out with royal mails international tracked and signed service and take approximately 3-5 working days Europe and rest of World in 6-7 business days, some international order are subject to import fees depending what country you are delivering the parcels from.

Whilst most of our orders are domestic we have been building up our presence in countries such as Australia, Netherlands and the USA!

Unless otherwise stated on social media we do not have specific dates for any restocks. Follow us on instagram @bando_babycl for any updates.

We have been established since 2020 thankfully on our instagram highlights we have plenty of reviews from happy customers recieving their orders.

We also recently started using trustpilot where you can see reviews of previous customers

Unfortunately we cannot cancel orders once they have been placed.

If you have to amend any information such as mistakes in the address please send us an email and we will amend that for you.

No.